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Version applicable as of April 1, 2025
CARE SAS
SAS with capital of €5,000
Head office: 10 Sentier des Coquelicots, 91310 Leuville-sur-Orge, France
RCS: 913 076 311 RCS Évry
Intra-community VAT number: FR64913076311
📞 Telephone: 01 89 70 60 62
📧 Email: bonjour@animalcares.fr
🌐 Website: www.animalcares.fr
These General Conditions of Sale govern the sales of smart litter, consumables, accessories for cats and dogs, as well as the services offered on the site www.animalcares.fr .
Animalcares offers for sale:
Products for cats and dogs (consumables, accessories, etc.)
Exclusive products: Self-refilling smart litter box and PREMIUM 3-IN-1 BENTONITE CAT LITTER
Litter Subscription Service
CARE SAS holds an exclusive contract with LALAHOME , making CARE SAS the only official seller of these products in France.
Prices in euros, including VAT
Delivery to mainland France: €9.99 if you spend less than €59, free for orders over €59
Delivery to Europe: €24.99 if you spend less than €89, free for orders over €89
Any order placed on www.animalcares.fr implies acceptance of these T&Cs.
After validation and payment, a confirmation email is sent with the summary.
Payment by credit card via Stripe (secure service provider).
No banking data is recorded by Animalcares.
Carrier: DPD
Metropolitan France : average delivery time 48 working hours , home delivery or relay point ( DPD Predict )
Options: reschedule, delivery to a neighbor, store or relay point, real-time tracking
Europe : average delivery time 3 to 5 working days
Legal period of 14 days from receipt of the product, without justification or penalty.
Legal guarantee of conformity (Art. L.217-3 et seq. of the Consumer Code)
Guarantee against hidden defects (Art. 1641 to 1649 of the Civil Code)
Before contacting customer service: check the manual, sensors, connections, cleaning, restarting.
If the problem persists:
📧 bonjour@animalcares.fr
📞 01 89 70 60 62
Products to be returned with proof of purchase and appropriate protective packaging.
CARE SAS declines all responsibility in the event of misuse of the products.
The customer must follow the instructions for use provided.
All content on the site (texts, images, logos, videos, graphic charter, etc.) is protected.
Any reproduction without written permission is prohibited.
Use only for order processing.
No transmission to third parties without consent.
GDPR Compliance.
European ODR platform: https://ec.europa.eu/consumers/odr
From July 20, 2025 , possibility of contacting an approved mediator:
https://www.economie.gouv.fr/mediation-conso
French law.
Competent court: Évry (91) .
No commitment
Suspendable, modifiable or terminable at any time by simple request to bonjour@animalcares.fr
Any order prepared or shipped remains due
CARE SAS is not responsible in the event of force majeure (strike, pandemic, war, natural disaster, supply disruption, etc.).
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